COVID-19 Emergency Fund Frequently Asked Questions

As the COVID-19 shelter-in-place requirements lengthen, unemployment increases exponentially, and more neighbors and friends become infected with the virus, it is clear that now is the time to take action. Though we cannot know with certainty the course of this pandemic, it is abundantly clear that the needs will evolve and grow in the coming weeks and months. That’s why JCBA is working closely with Jewish Family Service of Akron to streamline emergency resources and to launch the COVID-19 Emergency Fund.

Our emergency response is multifaceted. With your support, we aim to meet the most urgent needs of vulnerable people in our communities, while also fostering the resilience and security of the Jewish ecosystem that serves them. JCBA’s COVID-19 Emergency Fund was established to enable our donors and community to help meet the needs of community members facing financial hardships as a result of this pandemic. 100% of contributions to this fund will directly support individuals and families impacted by the pandemic, and/or programs providing services to the most vulnerable and at risk in our community.

Q: Who is eligible for emergency services & financial assistance?

A: Any member of the community who is financially impacted by COVID-19 may request services and/or financial assistance. This includes, but is not limited to ECE families, JCC members, Lippman families, and synagogue congregants.

Q: What geographic areas will be covered by this COVID-19 relief?

A: Individuals who live, work, or worship in Summit County.

Q: What services and resources are available via the hotline and email address?

A: Services and resources available include, but are not limited to:

  •  Employment assistance
  •  Guidance navigating new unemployment regulations
  •  Financial literacy and budgeting
  •  Mental health counseling

Q: What type of financial assistance are available?

A: Short-term financial assistance (paid to the vendor/utility on behalf of the individual) may include but will not be limited to:

  • mortgage/rent
  • utility bills
  • grocery gift cards/delivery services
  • prescription medicine

Q: How will COVID-19 emergency services and financial assistance be distributed?

A: JCBA is fielding initial calls and emails to the hotline. All relevant information will be shared with JFS’ social workers who will assess needs, make referrals for services, and approve any emergency financial assistance. Financial assistance will be paid by JCBA.

Q: How can I donate to support this Emergency Fund?

A: You can make a one-time or recurring donation online at You can also recommend a grant from your donor-advised fund to JCBA. Please indicate COVID-19 Emergency Response Fund as the Grant Purpose. If you have a donor-advised fund at JCBA, contact Lesley Federman Hoover at or 330.835.0036.

Q: How do individuals request funds?

A: JCBA has established a special phone line and email for anyone in our community seeking help in this chaotic time. Employment assistance, financial planning, mental health services, emergency financial assistance, and other resources are available in partnership with Jewish Family Service of Akron. Email or call 330.835.0099.